Your AI brand ambassador.
Every customer gets their own personal shopper - an AI concierge that knows them, remembers their conversations, and reaches out with genuinely relevant recommendations. The luxury retail experience, at scale.
3-4x
Revenue per send vs. image emails
92%+
Primary inbox placement
6-10%
Customer response rate
The personal shopper experience, for everyone
Not mass marketing. Not generic blasts. Real 1:1 conversations that feel human.
Real conversations, not one-way broadcasts
Customers can reply - and the AI responds. Every interaction makes the relationship stronger.
Blast to list
Same email to everyone. Generic greetings. No memory of past interactions. Feels like marketing because it is marketing.
Personal conversation
Named brand ambassador. References past conversations. Knows their preferences. Feels like a message from someone who actually knows you.
From: Riley at Lunelle
Hi Luna, the last time we talked, you mentioned wanting a jacket when we released one. Well, we just launched our Fall Collection and I found some options that would look stunning with those black jeans you picked up...
Ever-evolving 1:1
customer memory
Every interaction feeds into a living customer profile - unique to each individual. Purchase history, behavioral patterns, and - most powerfully - insights learned directly from conversations.
The more you send, the more you learn. The more you learn, the better every future email becomes.
Zero-party data collection
Customers tell you what they want - in their own words
Compounding intelligence
More sends = more data = better personalization
Precision recommendations
Know exactly what to recommend and when
What makes these emails different
Every element is designed to feel personal, not promotional.
Named Brand Ambassador
Every email comes from a consistent persona - Katie, Scott, Riley. Customers build a relationship with a "person," not a brand.
Contextual Recommendations
Product suggestions reference past conversations, known preferences, and specific customer needs - not generic bestsellers.
Personalized Offers
Coupon codes only when appropriate. Discount amounts based on customer behavior. Protect your margins while driving conversions.
Self-Optimizing
Send times, product recommendations, and messaging tone all adapt based on individual response patterns.
Text-Based Format
Plain text emails feel like they're from a real person - because they are conversations, not campaigns.
Reply-Enabled
Customers can actually respond, and the AI handles it. Turn your email channel into a two-way relationship.
The results speak for themselves
When emails feel personal, everything changes.
Sample emails
See how AI Concierge emails look across different brands and use cases.
"LTV.ai's personalization engine didn't just drive more sales - it fundamentally shifted our AOV upward by understanding exactly what each customer wanted."

Erin Marino
Lifecycle Marketing Director, The Sill
Give every customer their own personal shopper.
See how AI Concierge creates luxury retail experiences at scale.
















