LTV.ai founders Asad Rehman & Kevin Kai
LTV.ai Raises $5.2m Series A
LTV.ai raises $5.2 million Series A to scale 1-1 consumer experiences…
co-led by Bling Capital, Protagonist, and Justin Yoshimura. This new round of financing accelerates our ability to fulfill our vision of redefining how ecommerce brands interact with their customers, through the truly 1-1, human interactions that customers have come to expect.
For years, ecommerce brands have spent countless hours manually segmenting customers, making assumptions about behaviors, and sending mass promotions in hopes of driving engagement. Everyone has known there’s a better way - treating each customer as an individual rather than a data point in a spreadsheet - but true personalization at scale simply wasn’t possible prior to the recent advancements in AI, combined with the drop in computing costs.
LTV.ai was built to solve for that hole in the market. As opposed to guessing what customers want, we enable brands to proactively understand, predict, and deliver the right message at the right time, while maintaining that personal touch. Brands using LTV.ai are moving beyond discounts and batch-and-blast campaigns, seeing 13-23% growth in owned channel sales by creating real, human-like interactions that drive deeper engagement.
Beyond revenue, LTV.ai gathers 1-1 qualitative insights through real customer conversations that brands have never had visibility into before, unlocking entirely new ways to build customer relationships. Imagine your favorite brand remembering that you love the color red because you mentioned it once or suggesting the perfect gift for your niece’s birthday before you even started looking. These are what real customer relationships look like - built on thoughtful, personalized interactions rather than mass promotions.
"Ecommerce is at a turning point - brands that build lasting customer relationships will define the next decade. As acquisition costs rise and mass marketing loses effectiveness, most brands still rely on outdated, rules-based segmentation. LTV.ai is changing that with AI-driven, 1-1 interactions that feel natural, driving higher retention and more profitable growth. Their rapid adoption underscores both the strength of their technology and the measurable impact they deliver, and we view them as the future standard for marketing."
What We've Accomplished So Far
100m+ Personalized Interactions That Feel Truly Human
We’ve proudly powered more than 100 million AI-driven, one-to-one interactions that go beyond generic email blasts. Whether it’s checking in on how someone's doing, recommending the perfect product, getting feedback or optimizing based on someone's preferences, LTV.ai handcrafts every message just for the individual that received it.
Powering 1-1 Relationships at Scale for the World’s Most Recognizable Brands
The largest ecommerce brands across the Shopify ecosystem and beyond - including Backcountry, Sur La Table, Fresh Clean Threads, Cuyana, Beginning Boutique, Fabletics and more - trust LTV.ai to transform how they engage with customers. These brands understand that today’s customers expect more than just transactional, discount-driven emails. With LTV.ai, they’ve tapped into meaningful, one-to-one human in the loop (when needed) conversations that build real relationships at scale, maximizing LTV without eroding brand equity.
Reversing the Decline in Customer Loyalty and LTV
Customer loyalty has been trending downward for years, but we’re proving that the solution isn’t deeper discounts - it’s smarter, more human conversations. By helping brands connect with customers in a way that feels natural - acknowledging their preferences, responding to behaviors showing intent, and creating moments of true relevance - we’re driving higher repeat purchase rates, stronger brand loyalty, and more profitable long-term growth.
The Journey Ahead
With our Series A, we’re scaling our product and its impact even further.
Expanding Our Global Reach
We’re bringing LTV.ai’s personalized marketing to brands worldwide, helping more ecommerce operators turn customer relationships into their biggest growth driver.
Advancing Our AI Capabilities
From improvements in the initial personalization to smarter AI-driven conversations, product recommendations, self-optimization, and one to one segmentation, we’re continually improving LTV.ai's reasoning models - so every message is well thought out, feels effortless and is perfectly timed.
Adding Integrations Across the Ecosystem
We’re expanding our integrations to simplify workflows, reduce manual effort, and make it even easier for brands to plug LTV.ai into their existing systems and benefit from the learnings LTV.ai unlocks.
Join our team
LTV.ai is growing fast, and we’re looking for top-tier talent to help us push the boundaries of AI-driven personalization. If you’re interested in joining an A team that’s building the future of marketing, reach out to us at recruiting@ltv.ai.
We’re looking for exceptional talent across Engineering, Email/SMS Marketing Strategy, Sales, and Customer Success to help us push the boundaries of what’s possible in the marketing industry.
If you’re deeply passionate about AI, ecommerce or reinventing how brands connect with their customers and want to be part of a team that moves fast, iterates relentlessly, and values real impact, we’d love to meet you.
A Note of Appreciation
LTV.ai was built on a belief - a belief that e-commerce brands can connect with their customers in a way that feels truly personal, at scale. It goes without saying though that getting to this moment wouldn’t have been possible without the support of three key groups who we’d like to thank:
First, to the incredible brands that put their trust in us - we’re honored to help you create deeper, more meaningful relationships with your customers. The results speak for themselves, and we’re excited to continue driving even greater impact together.
Second, to the LTV.ai team, whose relentless drive and ability to push forward at a pace of rapid iteration has been nothing short of incredible. Through every challenge, we’ve stayed committed to the vision, and our execution is the reason we’re here today.
And finally, to our investors who believe in our mission, our team, and most importantly, our ability to execute - we couldn’t ask for better partners. From Ben Ling at Bling Capital - ranked #5 early-stage investor worldwide on the Forbes Midas List - to Justin Yoshimura, George Eberstadt, Ray Cao, Nick Molnar, Joseph Yakuel, OVO Fund, Protagonist, and so many others who have supported us on this journey, we are deeply grateful.
Run a risk-free pilot today
Test the results LTV.ai drives with a segment of your choice. From active, to lower risk lapsed customers - LTV.ai will outperform your control by leveraging one of your strongest assets; your brand voice